Frequently Asked Questions

Please review the frequently asked questions below. If you don’t find the answer to your question, feel free to contact our new patient coordinator via email, or set up a FREE discovery consultation.

Scheduling & Visits

What forms of payment do you accept?
We accept credit cards, checks, and cash. A valid credit card is required to book appointments.
What is your cancellation policy?
Changes to scheduled initial consultations must be made at least 48 hours in advance because of the difficulty in filling these appointment slots at short notice. Changes made less than 48 hours prior to the appointment will result in a late cancellation fee of $200.

​Changes to scheduled follow up appointments must be made at least 24 hours in advance. Failure to do so will result in a late cancellation fee of $100.

I have Medicare and would like to be a patient. Can I see you if I want to pay privately?
Unfortunately, we cannot accept patients with Medicare at this time, regardless of desire to pay privately. We may be able to accept Medicare patients for private pay in the future. Please check back with us in 6 months.
Will you complete my disability paperwork?
No. We do not complete disability paperwork or do workers compensation evaluations.
Do I still need to have a primary care physician?
Yes. We require you to have a primary care physician for routine and urgent medical issues.
Are labs or supplements included in the Catalyst Health SPARK Your Vitality Program?

Because lab testing is often partially covered by insurance and both lab testing and supplement plans are highly individualized and vary greatly from patient to patient, these costs are not included in the SPARK Your Vitality Program.

Do you provide urgent or after hours care?
No. We do not provide urgent same day appointments or after hours care. For emergencies, please call 911 or go to the nearest hospital.

Billing & Insurance

Do you accept insurance?
No. We Do Not Bill Insurance Companies.
We are an out-of-network provider and do not accept insurance. We can provide a “superbill” or detailed billing summary upon request, that you may submit to your insurer for partial reimbursement. We cannot assist you with claim resolution for our services.
Some lab tests may be covered or partially covered by your health insurance plan per that plan’s rules, others may not covered.
About Lab Tests
  • The specific tests ordered will be personalized to you based on your initial evaluation with Dr. McCarthy and may include blood, saliva, urine or stool testing.
  • Lab costs will be reviewed with you and you will have the opportunity to choose which lab tests you feel comfortable paying for.
  • Occasionally lab results may indicate a need to follow up with your primary care doctor.

Take The First Step Today On Your Journey Back To Health

Maybe you have some questions you’d like to ask before you make a decision on becoming a patient. Our patient coordinator is standing by, happy to answer any questions you have to see whether or not Catalyst Health is right for you.